At Wyzar Marketplace ("we", "us", "our"), accessible from wyzar.co.zw, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Wyzar and how we use it.

1. Data Protection Act (Zimbabwe)

We are committed to protecting your personal data in accordance with the Cyber and Data Protection Act [Chapter 12:07] of Zimbabwe. We ensure that your data is processed lawfully, fairly, and transparently.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Account Information: Name, email address, phone number (for EcoCash/Innbucks verification).
• Transaction Data: Details of payments made via EcoCash, Bank Transfer, or Cash on Delivery. Note: We do not store your full banking PINs or passwords.
• Delivery Information: Physical address and contact details for shipping partners.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our marketplace.
• Process your transactions and manage orders.
• Communicate with you via Email or WhatsApp regarding updates and customer support.
• Prevent fraud and ensure platform security.

4. Sharing Your Information

We may share your name, phone number, and delivery address with:

• Sellers: To fulfill your order.
• Logistics Partners: Local courier services or runners to deliver your goods.
• Payment Processors: To facilitate secure transactions.

5. Security

We take reasonable measures to protect your information from unauthorized access, loss, theft, or misuse. However, please be aware that no internet transmission is 100% secure.

6. Contact Us

If you have any questions about our Privacy Policy, please contact us at privacy@wyzar.co.zw.